Every Sunday, I share a new piece of sales wisdom through stories, articles and unique and valuable tools. with a bit of humour thrown in. Read it in a few minutes and think about it all week. Tell your friends.
Share
5 Psychological Power Moves of The Top Enterprise Sellers
Published 4 days ago • 2 min read
Issue #90
Creating order from chaos is a key part of sales
5 Psychological Power Moves of The Top Enterprise Sellers
These are five naturally occurring quirks of human nature that can be used (ethically) to your advantage in selling.
I show you when to use them and what to expect when you do - so it is all action oriented and usable on Monday...
The 5 Techniques From Behavioural Science
1. Use the “Pratfall Effect” to Build Instant Trust
Principle: People trust you more when you admit small flaws.
How to apply:
When presenting your offer, voluntarily mention a small limitation (“This isn’t right for every use case, it’s designed for teams prioritising X.”).
This frames you as honest, positions your solution precisely, and builds immediate credibility.
Impact: Faster trust = shorter sales cycles and less price sensitivity.
Make sure the defect you show is not actually important
2. Maximise the “Liking Bias” to Open More Opportunities
Principle: Buyers prefer people they like over people who are just competent.
How to apply:
Prioritise likability in first meetings.
Mirror their communication style
Show genuine curiosity about their goals
Use humour and warmth where appropriate
Winning hearts early makes it far easier to win minds later.
Impact: More initial meetings convert into multi-threaded opportunities and internal champions.
3. Trigger the “Affect Heuristic” to Build Desire Early
Principle: People decide emotionally, then justify logically.
How to apply:
Start meetings by painting a vivid picture of a better future (“Imagine your team closing projects 30% faster with half the admin load…”).
Remember that corporate buyers are primarily motivated by safety, read about it here.
After building emotional excitement, then back it up with proof (case studies, ROI models).
Impact: Deals are pulled forward because buyers want the emotional outcome now, not after endless technical debates.
Not exactly like Pepe Le Peu, but you get the idea.
4. Eliminate the “Paradox of Choice” to Accelerate Decisions
Principle: Too many options create paralysis, not confidence.
How to apply:
Instead of throwing five different solutions at a buyer, recommend one tailored path based on their situation (“For where you are today, this is the right next step.”).
Too many choices turns your hair into snakes
Guide them like an expert, not like a waiter listing a menu.
Impact: Fewer stalled deals, faster movement to paid pilots and formal evaluations.
5. Leverage the “Progress Principle” to Build Momentum
Principle: Small visible wins create sustained motivation.
Create a project plan asap. It’s too easy to get caught up in positive words and let magical thinking take over, read about it here.
How to apply:
Break your sales process into tiny wins for the buyer.
Secure a discovery meeting
Co-create a small success plan
Set a quick internal review
Celebrate each next step as meaningful progress.
Impact: More pipeline advancement, more deals moving from casual interest to formal projects.
Summary
In enterprise sales, the best don’t “sell harder.” They work with human nature and let it do the heavy lifting.
Early trust, emotional connection, guided simplicity, and visible momentum inevitably lead to revenue growth.
You can see another take on this and get a fancy schmancy carousel here, and download it below.
My blog is on LinkedIn everyday, real stories, usable tools and strong opinions.
Forward "One Step Up" to your friends and pretend you knew it all already, you're just helping them get to your level - you get to look clever and they get a source of unique sales information, techniques and wisdom..
I want to reach my goal of helping another 1500 salespeople succeed, starting this year (I've already trained that many whilst getting paid an obscene amount by other companies).
Every Sunday, I share a new piece of sales wisdom through stories, articles and unique and valuable tools. with a bit of humour thrown in. Read it in a few minutes and think about it all week. Tell your friends.
Issue #89 The information in this issue will blow your head off Building Sales Mastery At 61 years of age I can safely say that experience is overrated. People talk about their “years in the game” as if that means anything. It doesn’t unless that experience is dissected, systemised and practised. What's that, Bob? You still nearly hit quota every month? Unexamined experience is just repetition. And repetition without reflection leads to boredom, burnout, and bugger all results. If you want to...
Issue #88 Come on, Keith, you know you want to... The (Real) Customer Journey Customers do not adopt new ideas (or products) all at once. There is no queue at the door when you make that new product announcement, there is a slow build up of interest a plateau and then, if you do it right, an ongoing relationship with the customer. They move through stages, and if you understand them, you can guide the customer forward with the right action at the right time. A Customer Journey Often Looks...
Issue #87 All natural ingredients guaranteed... You Are the Product In enterprise sales, the product is often invisible - a vision, a plan, a few process charts and some operational targets. You're not selling something customers can easily touch or test in a demo environment. You're selling a transformation - a new supply chain, a reengineered IT backbone, a system that won't exist until you build it. So what do buyers use to judge your offer? They look at you. You become the product - at...